We are hiring a Service Supervisor!
Department: After-Sales
Location: Duhok
Reports To: National After-Sales Manager
Key Responsibilities:
1. Team Leadership & Development
2. Customer Service Excellence
3. Operational Management
4. Process Enhancement
5. Reporting & Analysis
Qualifications:
- Bachelor’s degree in Automotive Engineering, Business Management, or related field.
- Minimum of [5 years] of experience in after-sales service within the automotive sector.
- Proven leadership abilities with experience in managing and developing teams.
- Strong customer service orientation with a focus on delivering exceptional service.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficient in MS Office and service management software.