The Call Center Specialist will be responsible for handling incoming calls, addressing customer complaints, and providing excellent customer service. This role requires effective communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
- Receiving incoming calls
- listen to customers' complaints with a calm and professional attitude and respond according to them.
- Determine complaint priorities and act according to them.
- Prepare a daily report of all incoming calls and share them with the management.
- Record customer's full info in “an Excel sheet or Odoo system“.
- Connect with the sales team to share potential customer info with them according to the priority of the customer.
- Must be speaking Kurdish(Sorani), Arabic and English language.
Works Academy agency international training center and employment agency in iraq JOB CREATION DEPARTMENT- A private company that specializes in education and hiring staff to share job opportunities in a continuous, academic manner with the highest... Read More
COURSE NAME : MS EXCEL EXPERT
PROGRAM MODE : OIN ...
COURSE NAME :ENGLISH LANGUAGE - LV1
PROGRAM MODE : OI ...
COURSE NAME :ENGLISH LANGUAGE - LV1
PROGRAM MODE : OI ...
کورسێ زمانێ ئنگلیزی ژ ئاستێ ئێکێ تا شەشێ
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